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How to care for your gold plated jewelry
Always keep your jewelry in the separate pouch or box it came in. This storage method helps prevent your pieces from rubbing against each other, which can cause dullness and loss of shine. When not in use, store your jewelry in a cool, dry place, away from water.
Avoid leaving it in the bathroom, as humidity is a primary factor in tarnishing and dulling jewelry. Additionally, gently clean your jewelry once a month with a soft, non-abrasive cloth to remove dust and grease buildup from regular wear, ensuring it maintains its shine and vibrant gold color.
Chemicals found in products such as sunscreen, hairspray, perfume, body oils, and deodorant can harm gold-plated jewelry, initiating a corrosion process that may result in darkening and dullness over time. To ensure your jewelry remains in its best possible condition and last longer, make it a habit to put it on as the final step of your dressing routine.
Avoid wearing your jewelry in the shower, swimming or saunas as exposure to water will tarnish your jewelry.
How to clean your gold plated jewelry
Brass Base with gold plating
Avoid any exposure to water. Regularly clean your jewelry using a soft, non-abrasive cloth. Gently wipe the surface to eliminate any grease and dirt that may accumulate from frequent wear. This practice will help preserve the shine and vibrant gold color of your pieces.
Sterling Silver 925 base with gold plating
You may mix gentle soap with warm water n a bowl, use a soft toothbrush to gently clean then wipe excess with damp cloth. Do not soak jewelry or this will cause tarnishing.
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Frequently Asked Questions
Browse our FAQs to learn more about our jewelry, shipping, returns, and how to care for your pieces.
We currently offer international shipping to select countries. Shipping time can take anywhere from 7-10 days. Please note that international shipping costs and delivery times will vary depending on the destination. You will be responsible for any applicable customs or import duties.
At Envida, we're thrilled to deliver your piece of sparkling joy right to your
doorstep! This policy outlines everything you need to know about getting your
new favorite jewelry to you safely and efficiently.
Shipping Methods:
We offer
a variety of shipping options to suit your needs and budget. Shipping costs are
calculated at checkout and will vary depending on the weight, size, and
destination of your order. We will provide you with estimated delivery times
for each option during checkout.
Standard Shipping: Our most economical option, with delivery within
3-7 business days within Canada.
Expedited Shipping: For those who need their treasure sooner, we offer
expedited shipping options with a faster delivery timeframe (typically 1-3
business days).
International Shipping: We currently offer international shipping to
select countries. Shipping time can take anywhere from 7-10 days. Please note that international shipping costs and delivery
times will vary depending on the destination. You will be responsible for any
applicable customs or import duties.
Processing Times:
Please allow 1-2 business days for your order to be processed and prepared for
shipment. Custom-made pieces may require additional processing time. Made to order items may take 6-8 weeks to receive.
Returns & Exchanges
We understand that sometimes things don't go as planned. For your unworn and
unused merchandise, we gladly accept returns and exchanges within 14 days
of your purchase date. Please refer to our Return & Refund Policy for detailed instructions on initiating a return or exchange.
Non-Returnable Items
Please
note that the following items are not eligible for return or exchange:
Final
Sale Items: Any items marked as "Final Sale" cannot be returned or exchanged.
Custom-Made-to-Order
Items: Jewelry pieces created specifically according
to your specifications are final sale and cannot be returned or exchanged.
Once your order ships, you will receive a notification email with a tracking number. This will allow you to track your package's progress and estimated delivery date.